Once an order has been placed and paid for, the item (if ready made) will be shipped within 2 working days. Any custom orders will be sent from up to 7 days once placed.
My policy lasts 30 days for clothing or bags. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, you will not be refunded. Any jewellery cannot be returned due to hygiene reasons.