We're sad to say that currently we are not taking any orders from the EU.

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Simonetta Sabo Shipping & Returns

Shipping Policy:

Every single item has their unique production time, as everything is made to order. Please see the description under each item.
I post small packages with Royal Mail (value up to £20 second class, value over £20 1st Class Tracked), and Big Packages with DHL.

I do post Internationally, but you have to expect longer delivery time, since the UK left the EU. All International orders valued above £10 will come with a tracking number. You can expect around two weeks delivery times, but in some cases It did last for a month as sometimes they hold the package in customs for longer before they do release it for delivery.

Return Policy:

Returns and refund options are available If:

●I sent out the wrong size

●I sent out the wrong design

●The item is in unharmed condition

●Within one week after delivery

As I quality check each item I post and keep photographic documents of each in house made designs, therefore mistakes in the product are not likely to happen. If you think your item was poorly made and had issues, please contact me first and provide pictures and description of the item and of the issues.

Sample Sale item returns:
Only accepted If the size doesn't fit you.

Returns are NOT accepted, If:
Your Item was a made to measure design

Contact:

  • email: info@simonettasabo.co.uk